Refund policy
Return & Refund Policy
We hope you love everything you purchase from Porch and Petal Boutique! If something isn’t quite right, we’re happy to accept eligible returns within 14 days of purchase for in-store purchases or 14 days of delivery for online orders.
Items must be unworn, unwashed, unused, and in original condition with all tags attached. Proof of purchase is required.
Eligible returns will be refunded to the original form of payment.
Final Sale Items: Sale or clearance items, gift cards, earrings, and any merchandise specifically marked “Final Sale” cannot be returned or exchanged.
Online Returns: Online purchases may be returned in store or shipped back to us. Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect. Original shipping charges are non-refundable.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can make it right.